The Coffee Queen

The Coffee Queen

I walked out

yeah I know I’m nobody to them

not selling me a cup of coffee

isn’t going to affect

their salary

their bottom line

five bucks less in the register

it’s not as if

it’s the only coffee shop on the street

I’m even willing to wait in line

as long as the line is moving

but if there are three sales associates

behind the counter

& I’m the only customer

waiting to be served

one of you should at least acknowledge me

not roll your eyes at each other

or chat

backs turned

or see me

then go to do something else

 

I walked out without a word

 

I do this often

being the invisible man

has its drawbacks

I’m a nobody

no influence

merely a person who expects service

someone who has experienced

can I help you sir

oh yes let me show you where that is

is there anything else

in an ordinary drug store chain

or

sorry to keep you waiting

this one’s on the house

 

now I don’t want those servers

to lose their jobs

or even apologize

for being understaffed

or having to work to a clock

I walk out

wondering if there’s

a camera monitoring

that some manager will see

them so busy

see me walking out

and they’ll watch it together

shake their heads

saying some people have no patience

or

who does he think he is

the Queen of England

This take on Law 34 is more a reflection on my impatience than on my regal demeanour. On my morning walks I usually stop after about 30 minutes for a sugary snack & some days for a coffee or a hot chocolate. I have an array of different coffee shops that I’ll stop at. If I like one I’ll hit it regularly. SA good one is enough – usually depending on what cupcakes or scones they offer &, of course, the service.

I am more patient with the indie spots but if the line up is too long I may not even go in – I don’t want a cookie that bad that I’ll wait more then five minutes for service. As the piece says there are lots of coffee shops, at least in Toronto there are. I have left Tim Ho’s, Starbucks, even McD’s if the service is slow. Why people wait until they are asked to pay before looking for their money puzzles me – you know that money is going to be at the bottom of shoulder bag that takes ages to find. I don’t blame the server for that but I’m not waiting either while someone checks on their cell phone exactly what their co-workers want or finds a card that works.

But when, as all too often in the case, there are four servers on duty, one customer ahead of me & once they’ve done with that one they wander off as if I wasn’t there – I’m gone. Or they banter too much & don’t hear my order or the cafe music is so sound they ask twice what I want – I’m gone. Or there are seven people ahead of me & only one server on active duty while two other servers are gabbing with each other. I’m out of there.

I know my five bucks isn’t that vital to them anyway and there is always another cookie nearby. Just don’t keep me waiting too long for it.

 

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